Our custom program is designed to provide the network support your organization needs to ensure that our multifunctional copiers are printing, faxing, and scanning effectively in your network environment.
When your new equipment is installed, we will cover the following:
- Assembly and testing of equipment and accessories.
- Configuration of equipment for specific network architecture
- Connect multifunction copier(s) to an active network port
- Integration of server and up to 10 workstation printer test pages
- Training of customer IT support on print driver set up
- Install up to ten scanning destinations
On an ongoing basis, you have access to:
- Installation of workstation and server drivers
- Required driver updates
- Unlimited Onsite and Remote Help Desk support for the follow issues
- Printing Issues
- Scanning Issues
- Faxing Issues