News

There’s a lot going on over here, and that’s a good thing. We take pride in our involvement with an industry we love and the communities we serve. Here are the highlights.


May 9, 2019
Centric Business Systems Acquires Carefree Office Technology, Inc
Centric Business Systems, a leader provider of document management technology in the Mid-Atlantic region, announces the acquisition of Carefree Office Technology, Inc., a successful office technology dealer located in Northern Virginia. Read More

“This acquisition allows Centric to gain greater density in our regional footprint and provide our world class service to the Carefree customers in Northern Virginia,” said Centric president, Rick Bastinelli. “I am extremely excited to welcome members of the Carefree team and their customers to Centric.”

Carefree, located in Fairfax, Virginia, has more than 24 years experience in the document management industry and services over a thousand devices. They are an award-winning provider of hardware and software solutions in the Northern Virginia region.

“Joining Centric Business Systems is an exciting venture for Carefree,” said Chris Jones. “Our customers will benefit from their expertise and positioning in the marketplace, while maintaining our core values of integrity and excellence.”

The companies combined will provide more value to customers with a larger infrastructure, increased support to a growing customer base, and significantly expanded allocation of resources that further enhance customer support and satisfaction. As a result of this acquisition, Centric will achieve more than $60 million in annual revenue and over 260 employees. Read Less

November 1, 2018
Centric Honored with 18th Elite Dealer Award
Centric Business Systems, the leading provider of document management and workflow solutions in the Mid-Atlantic, was honored with their eighteenth Elite Dealer Award this month. The industry award, offered by ENX Magazine is presented annually to the leading office technology dealers in the United States. Read More

Centric’s consultative approach to optimizing their client’s workplace is one of the many factors leading to their selection as an Elite Dealer. “Working with clients to discover the perfect combination of products and services that improve their efficiency is our expertise,” says Scott Schnabel, Executive Vice President. “We have a truly great team of people, dedicated to creating a personalized experience,” he adds.

Additionally, Centric is committed to transforming the workplace for their clients with digital workflow technology. Rick Bastinelli, President notes, “The office of the future is rapidly approaching. Utilizing the right combination of traditional hardware for document output and combining that with services and solutions that automate workflow, improve processes and increase productivity is critical to an organization’s success.” This visionary approach to the office technology industry is one of the things that sets Centric apart as an Elite Dealer.
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June 22, 2018
Centric Business Systems Acquires Webster Integrated Technologies Corp (WIT) of Richmond, Virginia
Centric Business Systems Acquires Webster Integrated Technologies Corp (WIT) of Richmond, Virginia Read More

Centric Business Systems, a leading document technology provider in the mid-Atlantic region, announced that it has acquired Webster Integrated Technologies (WIT Corp), located in Richmond, Virginia.

WIT Corp is a successful and reputable office equipment dealer servicing the greater Richmond marketplace for more than 27 years. They carry a full-line of Ricoh/Lanier document systems as well as provide an array of document management solutions and services. WIT’s employees have joined the Centric team and will continue to provide excellent service to their existing clients.

“The acquisition of WIT Corp is strategic and consistent with our growth strategy. They are the perfect compliment to Centric’s existing product line, culture and service model, while also providing the opportunity for us to expand our regional footprint farther into the state of Virginia.” said Rick Bastinelli, President of Centric Business Systems.

Centric currently serves the states of Maryland, Delaware, Pennsylvania, the District of Columbia and parts of Virginia and West Virginia. With the addition of 22 counties surrounding the greater Richmond area, Centric has expanded its service area to include the Virginia Piedmont region.

“We are excited to be a part of the Centric team,” said Gayle Webster, President of Webster Integrated Technologies. “By combining the resources, experience and industry knowledge of our teams, we can offer enhanced resources to better serve our clients as a single-source office equipment, software and document solutions provider.”

With this acquisition, Centric now services over 40,000 devices from its seven locations throughout the mid-Atlantic region.
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December 1, 2017
Centric Business Systems Awarded 17th Elite Dealer Award
[Baltimore, MD] - The three principles of responsiveness, communication and ownership have earned Centric Business Systems its seventeenth honor as an Elite Dealer. The industry award, offered by ENX Magazine & The Week in Imaging, is presented annually to the leading office technology, supply and servicing dealers in the United States. Read More

Centric Business Systems was among many other businesses named Elite Dealers, an honor that has Rick Bastinelli, president of Centric, proud of his team. “I'm very pleased that we've been recognized for our commitment to superior products and customer service. Everyone at Centric is focused on raising the bar in our day-to-day operations and it has really paid off.”

Centric's customer-retention program, CustomerFIRST, offers customers similar office equipment guarantees that other dealers provide, however, the CustomerFIRST philosophy pushes the limits of service far beyond the standard. Bastinelli developed the three principles of the CustomerFIRST program using employee feedback, believing employees would be more apt to embrace and implement a program they had the opportunity to help develop. His philosophy has proven true; Centric has enjoyed over 15 years of double-digit growth and continues to be a Mid-Atlantic leader in office equipment solutions. Read Less

March 14, 2017
Centric Honored with Sharp’s Hyakuman Kai Award
The Hyakuman Kai Dealer Award, presented by the Sharp Corporation, recognizes dealerships that attain an “elite” status in sales and service. Read More

Centric was one of a limited number dealers nationwide to achieve this honor out of hundreds of independent dealers that sell Sharp’s office technology. Sharp is globally recognized for providing the best and most innovative document management products, integrated software and industry-leading security and support programs. Centric is a proud distributor of Sharp’s multi-functional devices and document management software. Read Less